"What a very pleasant and honest experience it was to find you and even more so to find the car I have been looking for in your collection. A 2009 Mercedes C220 CDi Sport Auto with Panoramic roof, a rare find indeed.
The car was prepared to a very high standard, you spent time going over the car so all the functions where clear. Nothing was too much trouble.
Thank you so much for answering all of my questions honestly, and making that process a very pleasant experience. I was well prepared with all my checks and info, which you liked.
I am more than happy with the car I purchased, and I'm not freaking out about the purchase price, as the standard of cars you deal in are all to a very high standard and that gives you a good reputation and peace of mind as a buyer.
You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them your way, and telling them my experience. Thanks again."
Charly and Michael
"Well what can I say about Chris, I could write a whole essay but I will try to keep it short. I was searching for a particular car ( very particular) for our new family. Chris was brilliant he managed to send me through lots of cars and was searching for me for a long time. Although I did not actually buy a car from him (I am way too fussy!) I can safely say I would trust him 100% he was brilliant always keeping me up to date with what he found and emailing me. He only hand picks the very best cars out there with full service history and low milage and takes every effort to make sure your buying experience is a good one. I have dealt with many car salesman in my time and trust me you will not get a more genuine trusted car advisor than this. When I am looking for my next car I will defiantly be coming to him !. He was ace!"
"I am so thrilled with the car that Chris picked for me. Having found my parents their ideal car two years ago which has been a dream drive for them, I called upon Chris to find my first ever car having recently passed my test. He quickly found me the perfect Nissan micra that I was looking for and even in the the colour that I wanted.
All the necessary details and pictures were sent across via e-mail which meant that instead of me having to look around showrooms or visit private sellers with little mechanical knowledge, Chris took care of everything and even did my car tax for me.
When taking me out for a test drive, he patiently took me through all the controls and showed me all the available features on the car, which was a massive help and put me at ease before I drove the car myself.
I would recommend Chris to anyone looking to buy a car. He was courteous, professional and nothing was too much trouble. I look forward to many years of happy driving. Thanks Chris!"
"Hi Chris, just to say thank you so much for the first class service you provided when I bought the Mazda 3. As you know my 15 year 'love affair' with my previous car (can't bring myself to mention the name ';) - was brought to an abrupt end. However, my affections are quickly veering towards the Mazda so once again many thanks for all your advice and assistance."
"I wanted to thank you whole heartedly for sourcing me this fantastic car. It is just brilliant but your help and support has been brilliant. Very smooth, very organised and a pleasure to deal with. Thanks again, I will be sure to recommend you to friends and colleagues and we should keep in touch."
"Thank for the extra small items sent to me in the post after the purchase of our Toyota iQ from you. I would like to take this opportunity to thank you not only for a superb service you have provided us in bringing the car to us to view and then delivering it but for supply us such a brilliant car. The car does exactly all of what you said, one of those things being it puts a smile on my face every time i approach it and drive it! Once again thank you very much for your service provided its been a pleasure and no doubt i will be in touch should my company or friends and family require a vehicle."
"A big thank you again for finding me the right car - and for the fantastic customer service that you provided. I feel so much confidence in the car knowing that it has been carefully selected and that thorough background checks have been carried out. The car was presented in immaculate condition, serviced and with a warranty. Every care was taken at each step of the process and this took all of the hassle and worry out of buying a car. I won't hesitate to recommend Motor Smart Ltd to my friends and family. Thank you again Chris."
"Chris Buss had been recommended to me as someone who really does take the hassle out of buying a new car. Apart from being very knowledgeable about cars he also has an amazing network of suppliers nationwide. You get honest, straight talking and no nonsense from him and he’s a very nice guy to deal with. If like me you’re slightly wary of the main dealership community and want peace of mind you’ll like the options Chris presents. To round it all off he’ll find a good home for your existing car and locate you a fantastic new so that you won’t look back.” Mrs C Jones – owner of new Q3."
"Chris Buss was recommended to me by a friend 7 years ago when a Main Dealership gave me a very disappointing trade in valuation for a car I had bought from them only 18 months previously. Having carefully checked what car I was after and with what options, he sourced me a great car with an excellent spec at a very competitive price and saved me a fortune over the dealer. I have since bought several more cars in the same way through him ranging from a family 7 Seater to Performance Sports cars and every time Chris', personal, bespoke car sourcing service manages to find the very best examples of the Models I was after at a substantial saving over the Main Dealerships. I have referred several friends and family members to Chris when they were looking to change their cars and all were impressed by his professionalism and friendly manner, but perhaps most importantly by the car they purchased from him."
Coline and Susan Giles
"Following my first telephone conversation with Chris Buss of Motor Smart I thought he was “a good ‘un”. I could not have known at that point just how good…. Some weeks after completing the purchase of a beautiful Range Rover Sport from Motor Smart, Chris alerted me to an issue with the Land Rover approved warranty that had, up to that point, been completely unknown to him. Any initial worries that I may have had were quickly dispelled by Chris’s excellent communications via phone and email – and more importantly by his taking ownership of the problem, and never giving any impression other than that he was going to sort it out to my complete satisfaction, which he did – at a considerable financial cost to himself. He is a truly exceptional and honourable man, a view also shared by my local Land Rover main dealership – Hunters of Norwich – who Chris dealt with on my behalf. To round off, the Range Rover is everything that my wife and I hoped for and, despite the geographical distance between us and Chris we would, when the time comes, endeavour to use Chris again. I have family in his area and will not hesitate to recommend him to them (and anyone else) when car-change time comes around."
Lorraine and Mike Jackson
"We are delighted with our recent purchase from Motorsmart and received a far more comprehensive and knowledgeable account of the vehicle than we recently received from a main dealer. Chris provides a very professional and personal service. We would not hesitate to recommend him and would happily buy another vehicle from him in the future."
"I recently purchased a Mercedes ML from Chris Buss, of ‘Motor Smart’ and have been absolutely delighted with the service given to me; from purchase/part exchange, through to re-registering and resolving subsequent minor problems with the car. Chris Buss is a ‘used car dealer’ and gives the sort of service that you might hope to get from a Prestige Car Main Dealer. I would have no problem in recommending buying a used car from Chris Buss and will certainly use him again, if at all possible, if/when I purchase another vehicle."
Miss C Crowley
"I was introduced to Chris by a family member who has used the services of Motor Smart many times. He was professional & friendly at all times. He listened to my preferences & found the car I wanted with a great specification, at a much lower price that any main dealer. He was also able to organise competitive finance, all I had to do was sign on the dotted line, no filling out boring forms or searching online for the best deal!! After purchase, I had a query a few months later which Chris was able to help with. Definitely recommend & although Iíve only used him once, I will be a repeat customer & use him again"
"Hi Chris. Thank you for agreeing to drop the car off on Thursday morning, you're a top man. Here's a testimonial for your website as you definitely deserve one. The Nissan Juke I bought from Chris was of top quality in comparison to other Juke's. Chris gave me a fantastic price and the car had some modifications which made it stand out above others. I will use Chris again as he as an eye for a quality car which really stands out above other cars of the same make. Chris was very helpful and very honest which means I would recommend him to anybody and I will personally use him again and again. One last thing, can you send me your photos of the car? Your ones were really nice and I'd like to use them to show my friends up north before I take the car up. Thanks again mate and look forward to Thursday morning."
Dr A Jones
"I have used Chris Buss to buy and sell about 10 cars over the past 10 years or so. In every case I have been more than happy with his professionalism and friendliness in all the transactions. I have recommended him to many friends and colleagues and all have thanked me for the introduction as they have felt the same way as me."
Mr N Millard
"I have always looked forward to getting a new car but loathed the thought of finding the new one and selling the old one. Chris knew the specification and found me exactly the model, colour without me needing to visit a showroom or talk to anyone in the motor trade. Looking forward to buying the next one for once...."
Mr F Naini
"Chris found my wife the car she wanted and delivered it in person - what more can anyone ask. We've recommended Chris to all our family and friends and everyone says the same thing: Chris just takes the hassle out of buying a car. He's trustworthy and, as the saying goes, when it comes to cars he 'knows his stuff'."
Dr R Jones
"Chris provides a fabulous service combining private prices with dealer quality customer service and peace of mind. He takes all the hassle and stress out of buying and selling your car. I have bought several cars with Chris and recommended him to countless friends. I would have no hesitation in recommending him to anyone"
Mr C Ardley
"I had just returned from working abroad and wanted a new car but was too busy to search for the right model. A friend referred me to Chris who had found and delivered exactly what I was looking for in 3 weeks. He also part exchanged my old car. Competitive rates and excellent service."
Dr F Darugar
"I had been introduced to Chris 3 yrs ago by a friend when I wanted to buy a new car. As a woman who would normally feel a bit intimated by doing this on my own, it was so nice to deal with Chris who sorted everything out for me. He listed everything I needed to do and by when and even delivered my car to my work place. You can't get service like that from someone so pleasant every day. I will probably always use Chris from now on to get a car."
S M Redgrove
"I have known Chris Buss in a professional capacity for over fifteen years and have both bought and sold cars through him ranging in value and type and I believe he is the best person I could deal with in this regard."
Dr J Costello
"I bought a BMW X5 from Chris last year having been recommended to him by various of his customers. His customer service was outstanding from the initial contact to the delivery of the vehicle. The vehicle has been excellent and has just gone through its service with no surprises. I would thoroughly recommend his service. "
Mr H Ghosal
"I have not know Chris long but in the short time that I have we have formed a very good relationship. His honest and well manned approach to selling you a car was most refreshing. The car was not only as he described it but better. I would have no hesitation in recommending Chris to family & friends and when I am looking to buy again would most defiantly use his services. "
Dr G Harris
"I had known about Chris for a number of years as he had been recommended to me by several different friends. I first used his amazing car-sourcing skills last year and was very impressed with every aspect of the service that he provided. He was able to find the right car at the right price and then deliver it in fantastic condition to me at home at my convenience. Nothing is too much trouble for him and he is always happy to help and give advice, I would recommend him to anyone. "
Mrs K Booth
"Chris Buss was recommended to me by a very good friend and spent considered time looking for the right car to suit our family needs. The car he found had everything and more that we wanted for the right budget and I have owned that car for 2 years so far. It is mechanically perfect and was really good value. The best part is that I didn't have to deal with a garage or do any haggling as Chris sorted all of that out for me. The car was fully checked and delivered to my front door. Excellent service and I have recommended him to friends since."
Mr and Mrs D Twigg
"We have known Chris Buss for eleven years now both professionally and personally and over that time we have purchased 5 vehicles from him. We have also recommended him to the family who have both sold and purchased vehicles through him. Chris gives that personal touch and the service he provides is second to none. We have bought BMW's to people carriers and every vehicle purchased from him has always been presented in exceptional condition both inside and out and great buys every time. Chris has an extremely honest approach and will always aim to find you the right car for the right budget. We would have no hesitation in recommending Chris to anyone in the future."
Mrs K Bufton
"Chris....... It’s so simple. I just wouldn't use anyone else!!"
Mr C Shah
"I was referred to Chris by a friend 6 years ago and have bought 2 cars from him. The cars have been so good mechanically. Would definitely buy my next car from Chris."
Mr P Patel
"I was introduced to Chris by a friend who had not yet purchased a vehicle through Chris. After my initial conversation with Chris regarding my requirements, the search took a few months. In this timeframe Chris kept in regular contact with vehicles he had sought and even in periods where there were no vehicles available he kept me abreast of his progress. When a car was sought which exactly met my requirements the service Chris provided from here in was overtly helpful. My knowledge of cars is limited and Chris took plenty of time out to explain every detail to me to make me feel wholly comfortable. His service post the purchase has still been exemplary and I would not hesitate to recommend him to anyone.”
Mr S Holiet
"With a small budget, I was concerned about the quality of car I would get. Chris's extensive and experienced knowledge of the market, combined with your requirements will find you the right car for you, he found me an absolute gem for the money. In addition he adds an invaluable personal touch on delivery going through all of the cars features. How many times have you bought a car (including from new) handed over the money and given the keys to drive off? It's this attention to detail that makes future car buying for me easier, I will always use Chris and Motor Smart from now.”