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Such a fabulous experience

Such a fabulous experience buying my Mazda MX-5 from Chris at Motor Smart. Nothing was too much trouble, he drove the car to my house so I could test drive it on familiar roads, sorted all the paperwork out including taxing it, the whole process couldn’t have been easier and more stress free. There was no pressure to purchase the car when I viewed it, none of the usual sales pitch and pressure that I have experienced in the past, I got the impression Chris wanted a purchase from him to be the right car for me and the Mazda MX-5 certainly was. He explained everything about the functions clearly, and I was given a very good price for my car that I was trading in.
Within 3 days of test driving my beautiful MX-5 it was delivered back to my home and ready to have some fun driving it with all the paperwork sorted, and a little pot of touch up paint just incase I needed it! He even sent me a link to a map where I could follow him on route to deliver my car, which made it really exciting the nearer he got, that may sound a bit silly, but it’s those little extra things that Chris does that makes it a lovely experience to purchase a car from him.
I couldn’t recommend Motor Smart more if I tried, and when I decide to change my car again I will have no hesitation in using Motor Smart for my next purchase. Thank you for a 10 out of 10 fabulous experience Chris.
Kind Regards, Poppy

Poppy Bishop
Thanks Chris and Sandra

Thanks Chris and Sandra for great service in delivering my Hyunai IX 20 Premier, your running around and doing something with my sad looking Qashqai. You certainly pointed me to the right car for my needs at the right price and I have found it a pleasure to drive. Able to get my golf trolley and clubs in the boot without dropping the rear seats is a bonus for a smaller car. First automatic in over fifty years on the road and still wondering why I never went auto before.

Lovely Mini Cooper

We have just purchased a lovely Mini Cooper, from Chris. From start to finish the whole transaction was carried out with professionalism, friendliness and courtesy. Chris sincerely cares about his customers. The car was hand delivered to our door and all COVID precautions adhered to.

We would highly recommend Motor Smart and will be returning for any further vehicles we may need in the future.

John and Helen Rooney.

Woking , Surrey

John and Helen Rooney
I would definitely recommend Motor Smart

Having previously brought a car from Motor Smart, I have recently brought another vehicle from Chris. As always i found the service I received second to none, Chris spent time discussing my requirements for the vehicle I was after, and within a fortnight the vehicle that Chris sourced for me was delivered to my door. I would definitely recommend Motor Smart. I have found Chris to be very knowledgeable and trustworthy .

Mr Batters
Nothing was to much trouble

I would like to say how delighted I’m am with the little Mazda, the car is everything i expected and more. A credit to the previous owner and to Motor Smart for the condition it was presented for sale. I’ve had many comments on how clean the car is. A pleasure to do business with Chris , nothing was to much trouble ….I would like to wish Motor Smart continued success. Thank you.

Complete satisfaction

Dear Sandra/Chris,

The Porsche is a great car and I really like it (apart from the strange noise on full lock) – apparently it happens on all Panamera’s fitted with Pirelli P zero tyres!

Your service was excellent and the fact that you delivered it, was a great help to me. You have resolved a couple of small issues to my complete satisfaction and would not hesitate to recommend your business to others who may wish to purchase similar quality vehicles.

Thanks once again

Most pleasant car buying experience

Morning Chris I just wanted to thank you for the most pleasant car buying experience I can remember.

You were patient and thorough with my daughter who was apprehensive of buying and getting used to a car and you have done everything to put her mind at rest.

I will certainly be in touch again when we need more cars and in the meantime I hope you have great success in your new location and look forward to speaking to you again.

Best regards and many thanks Andrew

Thanks for everything Chris!!!

This is the first time I have dealt with Chris, it certainly won’t be the last, I purchased a beautiful BMW 325 m sport.

I am from the Aberdeenshire area and dealing with Chris from the other side of the Uk could not have been easier.

We arranged to meet at a central location and after further inspection the deal was done, I had several questions after the deal was concluded and his after sales service and support was first class.

The supposed bigger dealerships could learn a thing or two from this gentleman, his professionalism, manner and the way he conducted himself was excellent

Thanks for everything Chris!!!

Wouldn’t hesitate to buy through Chris again

I have recently purchased a new Audi S5 through Motor Smart and I can honestly say it was a seamless experience from start to finish. This is the second vehicle that we have bought through Motor Smart and I wouldn’t hesitate to buy through Chris again. I was recommended Chris’ services by a friend and I have not been disappointed. There is no doubt that Chris’ number one priority is customer satisfaction and he certainly has achieved that for us with both vehicles. His knowledge of the car market is second to none and his desire to go the extra mile for his customers is evident; from offering assistance with all of the DVLA, finance and registration paperwork to taking the time out of his day to collect and deliver the vehicles to us. Chris is without a doubt the most personable guy that I have ever met in the Motor trade and I recommend his services most highly to anyone looking for a new or used car. Thank you!

Adam Pursey
First class

Chris Buss provided a first class, honest and prompt service. We will certainly only buy our cars in future through Motor Smart Ltd. Having tried to deal with the local main dealer showrooms, and spent a lot of wasted time with sales reps trying to sell us cars that they wanted us to buy it was refreshing to find Chris who patiently helped us to decide the exact car specifications that we needed. And then within 2 days had organised delivery of the vehicle to our home address. He removed all the usual worries surrounding car buying. Thanks Chris.

Neale and Sue Pimenta
Chris was brilliant

Well what can I say about Chris, I could write a whole essay but I will try to keep it short. I was searching for a particular car ( very particular) for our new family. Chris was brilliant he managed to send me through lots of cars and was searching for me for a long time. Although I did not actually buy a car from him (I am way too fussy!) I can safely say I would trust him 100% he was brilliant always keeping me up to date with what he found and emailing me. He only hand picks the very best cars out there with full service history and low milage and takes every effort to make sure your buying experience is a good one. I have dealt with many car salesman in my time and trust me you will not get a more genuine trusted car advisor than this. When I am looking for my next car I will defiantly be coming to him !. He was ace!

Charly and Michael
I would recommend Chris to anyone looking to buy a car

I am so thrilled with the car that Chris picked for me. Having found my parents their ideal car two years ago which has been a dream drive for them, I called upon Chris to find my first ever car having recently passed my test. He quickly found me the perfect Nissan micra that I was looking for and even in the the colour that I wanted.

All the necessary details and pictures were sent across via e-mail which meant that instead of me having to look around showrooms or visit private sellers with little mechanical knowledge, Chris took care of everything and even did my car tax for me.

When taking me out for a test drive, he patiently took me through all the controls and showed me all the available features on the car, which was a massive help and put me at ease before I drove the car myself.

I would recommend Chris to anyone looking to buy a car. He was courteous, professional and nothing was too much trouble. I look forward to many years of happy driving. Thanks Chris!

Lauren Waldron
Very smooth, very organised and a pleasure to deal with

I wanted to thank you whole heartedly for sourcing me this fantastic car. It is just brilliant but your help and support has been brilliant. Very smooth, very organised and a pleasure to deal with. Thanks again, I will be sure to recommend you to friends and colleagues and we should keep in touch.

Mark Hudson
First class service

Hi Chris, just to say thank you so much for the first class service you provided when I bought the Mazda 3. As you know my 15 year ‘love affair’ with my previous car (can’t bring myself to mention the name ‘;) – was brought to an abrupt end. However, my affections are quickly veering towards the Mazda so once again many thanks for all your advice and assistance.

Peter Upton
Big thank you

A big thank you again for finding me the right car – and for the fantastic customer service that you provided. I feel so much confidence in the car knowing that it has been carefully selected and that thorough background checks have been carried out. The car was presented in immaculate condition, serviced and with a warranty. Every care was taken at each step of the process and this took all of the hassle and worry out of buying a car. I won’t hesitate to recommend Motor Smart Ltd to my friends and family. Thank you again Chris.

Angela James
Superb service

Thank for the extra small items sent to me in the post after the purchase of our Toyota iQ from you. I would like to take this opportunity to thank you not only for a superb service you have provided us in bringing the car to us to view and then delivering it but for supply us such a brilliant car. The car does exactly all of what you said, one of those things being it puts a smile on my face every time i approach it and drive it! Once again thank you very much for your service provided its been a pleasure and no doubt i will be in touch should my company or friends and family require a vehicle.

Jay Brown
Substantial saving over the Main Dealerships

Chris Buss was recommended to me by a friend 7 years ago when a Main Dealership gave me a very disappointing trade in valuation for a car I had bought from them only 18 months previously. Having carefully checked what car I was after and with what options, he sourced me a great car with an excellent spec at a very competitive price and saved me a fortune over the dealer. I have since bought several more cars in the same way through him ranging from a family 7 Seater to Performance Sports cars and every time Chris’, personal, bespoke car sourcing service manages to find the very best examples of the Models I was after at a substantial saving over the Main Dealerships. I have referred several friends and family members to Chris when they were looking to change their cars and all were impressed by his professionalism and friendly manner, but perhaps most importantly by the car they purchased from him.

Dr. M.Crowley
Amazing network of suppliers

Chris Buss had been recommended to me as someone who really does take the hassle out of buying a new car. Apart from being very knowledgeable about cars he also has an amazing network of suppliers nationwide. You get honest, straight talking and no nonsense from him and he’s a very nice guy to deal with. If like me you’re slightly wary of the main dealership community and want peace of mind you’ll like the options Chris presents. To round it all off he’ll find a good home for your existing car and locate you a fantastic new so that you won’t look back.” Mrs C Jones – owner of new Q3.

Catherine Jones

We are delighted with our recent purchase from Motorsmart and received a far more comprehensive and knowledgeable account of the vehicle than we recently received from a main dealer. Chris provides a very professional and personal service. We would not hesitate to recommend him and would happily buy another vehicle from him in the future.

Lorraine and Mike Jackson
Excellent communications

Following my first telephone conversation with Chris Buss of Motor Smart I thought he was “a good ‘un”. I could not have known at that point just how good…. Some weeks after completing the purchase of a beautiful Range Rover Sport from Motor Smart, Chris alerted me to an issue with the Land Rover approved warranty that had, up to that point, been completely unknown to him. Any initial worries that I may have had were quickly dispelled by Chris’s excellent communications via phone and email – and more importantly by his taking ownership of the problem, and never giving any impression other than that he was going to sort it out to my complete satisfaction, which he did – at a considerable financial cost to himself. He is a truly exceptional and honourable man, a view also shared by my local Land Rover main dealership – Hunters of Norwich – who Chris dealt with on my behalf. To round off, the Range Rover is everything that my wife and I hoped for and, despite the geographical distance between us and Chris we would, when the time comes, endeavour to use Chris again. I have family in his area and will not hesitate to recommend him to them (and anyone else) when car-change time comes around.

Coline and Susan Giles
Top Man

Hi Chris. Thank you for agreeing to drop the car off on Thursday morning, you’re a top man. Here’s a testimonial for your website as you definitely deserve one. The Nissan Juke I bought from Chris was of top quality in comparison to other Juke’s. Chris gave me a fantastic price and the car had some modifications which made it stand out above others. I will use Chris again as he as an eye for a quality car which really stands out above other cars of the same make. Chris was very helpful and very honest which means I would recommend him to anybody and I will personally use him again and again. One last thing, can you send me your photos of the car? Your ones were really nice and I’d like to use them to show my friends up north before I take the car up. Thanks again mate and look forward to Thursday morning.

Professional & friendly

I was introduced to Chris by a family member who has used the services of Motor Smart many times. He was professional & friendly at all times. He listened to my preferences & found the car I wanted with a great specification, at a much lower price that any main dealer. He was also able to organise competitive finance, all I had to do was sign on the dotted line, no filling out boring forms or searching online for the best deal!! After purchase, I had a query a few months later which Chris was able to help with. Definitely recommend & although I’ve only used him once, I will be a repeat customer & use him again

Miss C Crowley
Absolutely delighted

I recently purchased a Mercedes ML from Chris Buss, of ‘Motor Smart’ and have been absolutely delighted with the service given to me; from purchase/part exchange, through to re-registering and resolving subsequent minor problems with the car. Chris Buss is a ‘used car dealer’ and gives the sort of service that you might hope to get from a Prestige Car Main Dealer. I would have no problem in recommending buying a used car from Chris Buss and will certainly use him again, if at all possible, if/when I purchase another vehicle.

Richard Taylor
Chris just takes the hassle out of buying a car

Chris found my wife the car she wanted and delivered it in person – what more can anyone ask. We’ve recommended Chris to all our family and friends and everyone says the same thing: Chris just takes the hassle out of buying a car. He’s trustworthy and, as the saying goes, when it comes to cars he ‘knows his stuff’.

Mr F Naini
Looking forward to buying the next one

I have always looked forward to getting a new car but loathed the thought of finding the new one and selling the old one. Chris knew the specification and found me exactly the model, colour without me needing to visit a showroom or talk to anyone in the motor trade. Looking forward to buying the next one for once….

Mr N Millard
Fabulous service

Chris provides a fabulous service combining private prices with dealer quality customer service and peace of mind. He takes all the hassle and stress out of buying and selling your car. I have bought several cars with Chris and recommended him to countless friends. I would have no hesitation in recommending him to anyone

Dr R Jones
Competitive rates and excellent service

I had just returned from working abroad and wanted a new car but was too busy to search for the right model. A friend referred me to Chris who had found and delivered exactly what I was looking for in 3 weeks. He also part exchanged my old car. Competitive rates and excellent service.

Mr C Ardley